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How to Say ‘I'm sorry’ in Japanese

申し訳ありません

もうしわけありません

💬 Usage Tip: Use to politely express regret or inconvenience.

🇯🇵 In Japan: Common in customer service scenarios.

Phrase Breakdown

申し訳

ありません

Word-by-Word Breakdown

申し訳もうしわけ

[moushiwake]

Excuse

Used in formal apologies to express regret.

Example

申し訳ありませんが、お席は満席です。

I am sorry, but the seats are full.

ありあり

[ari]

To exist

Indicating presence or existence.

Example

空いている席がありますか?

Is there an available seat?

ませませ

[mase]

Negative verb ending

Used to negate a verb, making it negative.

Example

食べませんでした。

I did not eat.

[n]

Negative verb ending

Used at the end of verbs to cancel their action.

Example

行きません。

I will not go.

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